In the prevailing days, customer support and purchaser pride perform critical position for sustainable growth of business. At https:// fssairegistration.in. We hold one step in advance to offer exceptional services to our customers. We intention to apprehend each our strengths and weakness from our client's point of view and paintings throughout our business techniques to meet their desires.
The important intention at the back of introducing this policy record is for minimizing times of consumer lawsuits and remedy grievances via proper carrier transport and evaluation mechanism and to offer short solution of patron lawsuits and grievances and refund in instances if it no longer solution for redressal.
Grievance Resolution and refund Policy is required as under Rule 5 (9) of the IT Rules, 2011.
https:// foodregistration.org grievance redressal and refund policy primarily based on the subsequent principles:
This coverage report is to be had at the portal i.e. https:// foodregistration.org
The customers can mail in appreciate of grievances via the following modes:
Email: The customers may additionally write us at [email protected] foodregistration.Org
An acknowledgement will be sent to the complainant inside operating days of the receipt of the grievance. Acknowledgement shall contain Date of receipt of complaint/criticism, Unique Grievance Number, Name, Designation and Contact information of govt and workplace, mode of tracking decision of complaint/criticism with the Unique Grievance Number.
The decision time shall now not exceed 30 days from the date of the receipt of the grievance from the purchaser.
A complaint shall be considered as disposed of when:
Company shall post its complaint redressal system on its website and thru other mediums for public recognition on Grievance Redressal Procedure.
The document of court cases is maintained for a minimum duration of one years from the date of decision.
These opinions shall don't forget the subsequent: